Privacy Statement
At Auckland Skin & Cancer Foundation, we are committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and in accordance with the New Zealand Privacy Act 2020 and the Health Information Privacy Code 2020.
This Privacy Statement explains how we collect, use, store, and disclose your personal information when you visit our website or engage with our services.
Collection of Personal Information
We may collect personal information including:
  • Your name, date of birth, address, phone number, and email address
  • Health and medical information relevant to your care
  • Referral and insurance information
  • Appointment and billing details
  • Information submitted through website forms or email enquiries
  • Website usage information such as IP address, browser type, and cookies
How We Use Your Information
We collect and use your information to:
  • Provide dermatology and related medical services
  • Arrange and manage appointments
  • Communicate with you regarding your care
  • Process billing and insurance claims
  • Respond to website enquiries
  • Improve our website and patient experience
  • Meet legal and regulatory obligations
Website Forms and Communication
If you submit information through our website contact forms, online bookings, or email, we will use this information only for the purpose for which it was provided.
Please note that while we take reasonable steps to protect electronic communications, email and internet transmissions are not always completely secure.
Cookies and Website Analytics
Our website may use cookies and analytics tools to help us understand website traffic and improve functionality and user experience.
Cookies do not generally identify you personally but may collect information about your browsing behaviour. You can disable cookies through your browser settings if preferred.
Disclosure of Information
We may share your information where necessary with:
  • Treating doctors and healthcare providers
  • Laboratories and diagnostic providers
  • Health insurers
  • ACC
  • External service providers assisting with practice operations
  • Government or regulatory authorities where required by law
We do not sell or rent your personal information to third parties.
Use of Artificial Intelligence (AI) Tools
Some doctors may use approved Artificial Intelligence (AI) technology tools to assist with clinical documentation, letter drafting, and administrative efficiency.
These tools are intended to support clinical workflows and do not replace the clinical judgement or decision-making of your treatment.
In some cases, information may be stored using secure overseas-based servers operated by third-party technology providers. All practitioners remain bound by their professional and legal obligations regarding patient confidentiality and privacy.
Storage and Security
We take reasonable steps to ensure your personal information is protected from loss, misuse, unauthorised access, disclosure, or alteration.
Information is stored electronically using secure medical software systems and secure cloud-based service providers.
Access and Correction
You have the right to request access to your personal information and request correction of any information you believe is inaccurate.
Requests can be made by contacting us using the details below.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
Contact Us
If you have any questions about this Privacy Statement or your personal information, please contact:
Contact Person: Shelley Smith
Auckland Skin & Cancer Foundation
09 520 5885
Email us
247 Remuera Road, Remuera Auckland 1050
Updates to This Privacy Statement
We may update this Privacy Statement from time to time. Any updates will be published on this website. Last updated May 2026.